Tekalp & Partners

C-Suite Leadership. Flexible Engagement. Immediate Impact.

Some strategic challenges require executive-level leadership — but not a full-time executive hire. Tekalp & Partners provides organizations with seasoned C-suite capability on terms that fit: part-time, project-based, or interim. Each engagement is led by a senior practitioner with direct, relevant operating experience in your sector. Onboarding takes 2 weeks, not 12 months.

WHY INTERIM AND FRACTIONAL? THE BUSINESS CASE

Full-Time Executive Hire
Tekalp & Partners Fractional Executive
12+ month search timeline
Onboarded within 2 weeks
Full-time salary + benefits + equity
Flexible — pay only for what you need
Risk of wrong hire (costly to unwind)
Immediate impact from day one — already knows the sector
Single domain expertise
30 years across banking, fintech, CX, sales, and operations
Permanent headcount commitment
Scale up or down as your needs evolve — no lock-in

WHY NOT A LARGE CONSULTING FIRM?

Full-Time Executive Hire
Tekalp & Partners Fractional Executive
Junior analysts do the work; senior partner signs off
Senior practitioner does the work — always
Methodology-driven; fitted to their framework
Outcome-driven; fitted to your context
Expensive retainer before value is proven
Discovery call first — no upfront commitment
Relationship is with the firm, not the practitioner
Relationship is with Özge Tekalp — direct access, always
Strong in research; weaker in execution
30 years of execution — not observation
FRACTIONAL CHIEF CUSTOMER OFFICER (CCO)

For organizations that need to build, transform, or lead their customer experience function — without the 12-month search and full-time salary commitment.

✓ Customer health score development and VoC program design
✓ Customer engagement hub strategy and implementation
✓ CX metrics, KPIs, and governance frameworks
✓ Cross-functional alignment around customer outcomes
✓ Digital onboarding, retention, and loyalty strategy
✓ AI transformation roadmap for customer-facing operations

Reference engagements: Award-winning Customer Engagement Hub at BankDhofar. Customer health score system at VeriPark. 800-person customer operations at BNP Paribas.

FRACTIONAL CHIEF SALES OFFICER (CSO)

For organizations that need experienced sales leadership to build, restructure, or accelerate their revenue function.

✓ Sales strategy development and execution planning
✓ Sales team structure, coaching, and performance management
✓ New revenue stream identification and channel development
✓ B2B partnership strategy and key account management
✓ Market expansion planning across USA, Türkiye, Gulf, and EMEA
✓ Revenue forecasting and pipeline governance

Reference engagements: 300% sales growth at QNB Finansbank. 5x cross-selling uplift at BNP Paribas. 30% sales growth at Fortis Bank.

FRACTIONAL CHIEF OPERATING OFFICER (COO)

For growth-stage companies and mid-market organizations that need operational leadership to scale efficiently — without the overhead of a permanent COO hire.

✓ Operational process design, optimization, and governance
✓ Organizational structure and team effectiveness reviews
✓ Cross-departmental alignment and workflow integration
✓ Operational KPIs, reporting frameworks, and performance dashboards
✓ Vendor and partner management strategy
✓ Scaling playbooks for international expansion into EMEA markets
✓ Risk management and business continuity planning

Reference engagements: Project and operations leadership at LST Technologies. $10M/year operational savings via fraud control at BankDhofar. 25% efficiency gain at Fortis Bank.

Part-Time

Structure
1–2 days per week · Ongoing engagement

Best For
Organizations needing sustained leadership alongside existing management

Project-Based

Structure
Defined scope · Fixed timeline · Clear deliverables

Best For
Specific transformation initiatives with defined start and end points

Interim / Embedded

Structure
3–12 months · Full embedded leadership

Best For
Bridging a leadership gap during search, leave, or organizational transition

1. Discovery Call — 30-minute conversation to understand your needs, context, and timeline
2. Scope Agreement — Define engagement scope, success metrics, and milestones
3. Onboarding — Integrated into your leadership team within 2 weeks
4. Execution — Hands-on leadership with regular reporting and milestone tracking
5. Review — Monthly performance reviews, quarterly strategic alignment sessions

We are here to address any questions you may have as you implement your plan.